In a move aimed at modernizing its operations and enhancing service delivery, Trans-Nzoia Water and Sewerage Company (TRANSWASCO) is hosting a two-day workshop focused on Enterprise Resource Planning (ERP) systems. The workshop is being facilitated by specialists from Smart People Africa, and its primary goal is to demonstrate how the adoption of ERP technology can streamline operations and improve efficiency across the company.

Acting Managing Director Lucy Njeri, who opened the session, welcomed the representatives from Smart People Africa and expressed TRANSWASCO’s keen interest in upgrading its internal processes through the integration of ERP solutions. 

“Our focus is on updating staff settings, payroll management, generating reports, creating staff exemptions, and managing users and their roles,” Njeri explained. 

She went on to highlight the importance of embracing new technologies to enhance the company’s service delivery, noting that partnerships like these are critical in keeping staff informed about the latest technological trends and best practices.

“By integrating advanced ERP systems, we aim to improve our efficiency and transparency, ensuring better service for our customers,” Njeri added.

The workshop is designed to provide hands-on experience, with a key focus on demonstrating how to efficiently generate payroll using the ERP system. This training is part of a broader strategy by TRANSWASCO to optimize its operations, ensuring the company remains at the forefront of technological advancements in the water and sewerage sector.

With the adoption of ERP systems, TRANSWASCO is set to achieve higher levels of operational excellence, positioning itself as a leader in the provision of reliable water services in Trans Nzoia County. This initiative underscores the company’s commitment to modernizing its processes and delivering superior service to its customers. 

The workshop marks a significant milestone in TRANSWASCO’s journey toward operational efficiency and service delivery improvement.