The Trans Nzoia County Water and Sanitation Company Limited (TRANSWASCO) delegation, comprising the Board of Directors, senior management, and staff, is currently being hosted by Naivasha Water and Sanitation Company Limited for a benchmarking session.
The team includes the Chief Officer for Water, Environment and Natural Resources, Dorothy Nyukuri, Chairperson Chami Jamii Simiyu, Directors Fred Nyongesa, Diana Lukosi, Simon Kipkoech Mutai, and CPA Wesley Kiprono, as well as Chief Managers CPA Ramadhan Kubende (Finance) and Hudson Makhanu (Technical Services). They are joined by Principal Officers and staff members representing various departments.
The session is designed to promote knowledge exchange on key areas such as:
- Effective strategies in water service delivery
- Enhancing operational efficiency
- Improving customer satisfaction
By engaging in this collaborative exercise, TRANSWASCO aims to adopt practical solutions and innovative approaches that can be tailored to improve services across Trans Nzoia County.
Such benchmarking visits are invaluable in strengthening the water sector as they foster innovation, mutual learning, and partnerships between utilities. They also contribute to the broader goal of ensuring customers receive reliable, safe, and improved water services.
At TRANSWASCO, collaboration and knowledge sharing remain central to our mission of driving sustainable utility transformation.
