Staff Email

Customer Care :

0712087180
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TRANSWASCO

TRANS NZOIA COUNTY WATER AND SANITATION COMPANY LIMITED

Toll Free Line

0800724716

Pay for services

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Pay for services

To Query and Pay your Water Bill Balance by Phone

  • Simply dial *873*055#
  • Select Option 1: Query/Pay Bill and follow the prompts
  • Choose your account number
  • Click Send

How To Pay Your Water Bill Via MPESA

  • Go to Lipa na MPESA then paybill
  • Enter Paybill No. 0260260
  • Enter your water account number
  • Enter amount to pay
  • Enter your MPESA pin and send
  • You shall get a confirmation SMS of your payment

How to Lodge a Complaint using the USSD code

  • Go to your phone
  • Dial : *873*055#
  • Select Option 2: Lodge complaints
  • Follow the prompts

You can also call us at

  • Tel Number: 0773179894
  • Email: info@transwasco.co.ke
  • Office Opening hours: Monday to Friday (08:00 AM – 05:00 PM)

How To Pay Your Water Bill Via BANKS

  • Equity Bank Acc NO: 0330285487377
  • Acc Name: Trans-Nzoia Water & Sewerage Company Limited