- Kitale, Trans-Nzoia County
- info@transwasco.co.ke
The Water Services Regulatory Board has, in pursuant to Section 72 (1) of the Water Act 2016, approved a regular Tariff increase for water and sewerage tariffs for TRANSWASCO.
WASREB has determined an upward tariff review for TRANSWASCO is justified in order to improve service delivery, operate sustainably and protect consumer interests by meeting the tariff conditions attached to the tariff.
WASREB gives a one (1) months’ notice to all existing and potential customers of TRANSWASCO that the approved tariffs for the four financial years 2024/2025 to 2026/2027 shall be as follows:
1.0 Approved Tariff Structure
1.1 Water Tariff for the period 2024/2025 to 2026/2027
Consumer Categories | Consumption Block | Approved Tariff |
(m3) | (KSh./m3) | |
Domestic/Residential | 1-6 | 100 |
7-20 | 133 | |
21-50 | 148 | |
51-100 | 163 | |
101-300 | 178 | |
>300 | 190 | |
Multi-Dwelling Units | Per m3 | 133.00 |
Government Institutions/ Commercial/Industrial | 1-50 | 148 |
51-100 | 163 | |
101-300 | 178 | |
>300 | 190 | |
Schools/ Colleges/Universities | 1-600 | 148 |
Consumer Categories | Consumption Block | Approved Tariff |
(m3) | (KSh./m3) | |
600<1200m3 | 178 | |
>1200m3 | 190 | |
Unique Consumer Categories | Bulk Water Supply (Per m3) | 80 |
Water Kiosks (Per m3) | 75 |
Customers with non-functional meters shall be billed based on the average of the last three months’ bills.
1.2 Sewerage Tariff Structure for the period 2024/2025 to 2026/2027
(c) Consumers with a Water Connection
Sewerage will be charged at 75% of the water volumes, billed at the tariff for water specified (in 1.1) above for all customer categories.
(d) Consumers without a Water Connection
Sewerage consumers without a water connection shall be charged as follows: Single dwelling Domestic unit: KSh. 300 Per Month
All other categories: 75% of the Volume of water consumed as per the metered source at the rates specified (in 1.1) above.
1.3 Miscellaneous Charges
Item/ Service | Charge (KSh.) |
Water Deposit | |
Category of consumer | |
Domestic | 2,500 |
Retail shops less than 10m3 | 3,000 |
Retail shops more than 10m3 | 3,500 |
Bar and restaurants less than 15 m3 | 4,000 |
Bar, restaurants more than 15 m3 | 6,000 |
Hotel less than 150 m3 | 12,000 |
Hotel more than 150 m3 | 15,000 |
Hospitals more than 150 m3 | 20,000 |
Health centres less than 150 m3 | 12,000 |
Schools less than 200 m3 | 10,000 |
Schools and other institutions more than 200 m3 | 20,000 |
Minor construction sites of more than 200 m3 | 15,000 |
Major construction sites more than 300 m3 | 50,000 |
Light industries less than 200 m3 | 30,000 |
Medium industrial between 200 m3 and 300 m3 | 50,000 |
Heavy industries of more than 300 m3 | 100,000 |
Water Kiosks | 5,000 |
*Customers with only sewer connection are to be charged a deposit equivalent to water deposit | |
Other Charges | |
Service | |
New water connection fee | 2,500 |
Water Reconnection fee – at meter point | 1,000 |
Water Reconnection fee – at mains | 5,000 and double deposit |
Tanker – 8000, 16,000 litres | 2,500, 5,000 respectively, per tanker within WSP Service Area for |
Sale of water Per M3 at bowsing point (own tanker) | 133 |
Replacement of stolen or damaged meters | 100% of the market cost of the meter |
Meter testing on request | 500 |
Sewer Connection- Residential/ Domestic | 2,500 |
Sewer Connection- Commercial, Government, Schools, Universities and | 5,000 |
Sewer Connection- Industrial | 15,000 |
Private sewer unblocking | 2,500 |
Leak detection services | 1,000 |
Sewer Reconnection fee (At mains) | 15,000 |
For cutting off the supply at the request of the consumer | 200 |
For turning on the supply otherwise than in respect of a first | 200 |
Exhauster Services (Company Exhauster) | 5,000 for other customers and 4,000 for informal settlements |
Private Exhausters (Dumping into the company’s sewer system) | 15,000 per Truck per month |
Penalties | |
Illegal water connection -Commercial, Industry, Construction (Fraud) | 100,000 plus estimated consumption during the period of |
Illegal water connection (Fraud) – Domestic | 30,000 plus estimated consumption during the period of the illegality |
Overcharging (fraud) at water kiosk | 15,000 |
Illegal sewer connection- Commercial, Industry, Construction | 100,000 |
Illegal sewer connection- Domestic, Government, Schools, Universities and | 30,000 |
Item/ Service | Charge (KSh.) |
Self-reconnection after cut-off for non-payment | 5,000 and billing to be backdated from the date of cut-off |
Surcharge for tampering with meters (this to include meter removal, reversing of meter etc) | 5,000 |
Surcharge for direct suction of water from the supply line using a | 10,000 |
NOTE: TRANSWASCO inherited the Tariff from NZOWASCO after de clustering and was effected from 1st July 2024.
TRANSWASCO is dedicated to improving water access and sewerage services across Trans Nzoia County, ensuring the well-being and sustainable development of its communities.
